/* Bigwave Client Portal - Public Styles */

/* =========================================================
   Design Tokens
   ========================================================= */
:root {
    --bb-purple:       #6E47E6;
    --bb-purple-dark:  #5535C4;
    --bb-purple-light: #EDE9FE;
    --bb-green:        #1EE883;
    --bb-green-dark:   #15C46A;
    --bb-dark:         #1D2137;
    --bb-white:        #FFFFFF;
    --bb-gray:         #E0E2E7;
    --bb-gray-bg:      #F5F6FA;
    --bb-gray-text:    #6B7280;
    --bb-text:         #111827;
    --bb-red:          #E71D1D;
    --bb-orange:       #E69600;
    --bb-radius:       20px;
    --bb-shadow:       0 2px 8px rgba(0,0,0,0.08);
    --bb-shadow-lg:    0 8px 24px rgba(0,0,0,0.14);
}

/* =========================================================
   Base Styles
   ========================================================= */
.cp-portal {
    max-width: 1200px;
    margin: 0 auto;
    padding: 20px;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;
    background: var(--bb-dark);
    min-height: 100vh;
    box-sizing: border-box;
}

.cp-card {
    background: var(--bb-white);
    padding: 24px;
    margin: 20px 0;
    border: 2px solid var(--bb-purple);
    border-radius: var(--bb-radius);
    box-shadow: var(--bb-shadow);
}


/* =========================================================
   Login Prompt
   ========================================================= */
.cp-login-prompt {
    min-height: 60vh;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 24px;
    padding-top: 72px;
}

.cp-login-page-message {
    color: var(--bb-white);
    font-size: clamp(1.35rem, 3vw, 2rem);
    line-height: 1.25;
    font-weight: 800;
    text-align: center;
    margin: 0;
}

.cp-login-card {
    background: var(--bb-white);
    padding: 48px;
    border-radius: var(--bb-radius);
    box-shadow: var(--bb-shadow-lg);
    border: 2px solid var(--bb-purple);
    max-width: 480px;
    width: 100%;
    text-align: center;
}

.cp-login-icon {
    width: 80px;
    height: 80px;
    background: var(--bb-purple);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 24px;
}

.cp-login-icon .dashicons {
    font-size: 40px;
    width: 40px;
    height: 40px;
    color: var(--bb-white);
}

.cp-login-card h2 {
    margin: 0 0 16px 0;
    font-size: 28px;
    color: var(--bb-text);
}

.cp-login-card > p {
    color: var(--bb-gray-text);
    font-size: 16px;
    line-height: 1.6;
    margin: 0 0 32px 0;
}

.cp-login-actions {
    margin-bottom: 24px;
}

.cp-login-form {
    text-align: left;
    margin: 28px 0 24px;
}

.cp-login-form form {
    margin: 0;
}

.cp-login-form p {
    margin: 0 0 16px;
}

.cp-login-form label {
    display: block;
    margin-bottom: 7px;
    color: var(--bb-text);
    font-size: 14px;
    font-weight: 700;
}

.cp-login-form input[type="text"],
.cp-login-form input[type="password"] {
    width: 100%;
    min-height: 48px;
    border: 2px solid var(--bb-gray);
    border-radius: 14px;
    padding: 10px 14px;
    font-size: 16px;
    box-sizing: border-box;
}

.cp-login-form input[type="text"]:focus,
.cp-login-form input[type="password"]:focus {
    border-color: var(--bb-purple);
    outline: none;
    box-shadow: 0 0 0 3px rgba(110,71,230,0.14);
}

.cp-login-form .login-remember label {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    color: var(--bb-gray-text);
    font-weight: 600;
}

.cp-login-form .login-submit {
    margin: 22px 0 0;
}

.cp-login-form .button,
.cp-login-form input[type="submit"] {
    width: 100%;
    min-height: 48px;
    border: 0;
    border-radius: 24px;
    background: var(--bb-purple);
    color: var(--bb-white);
    font-size: 16px;
    font-weight: 800;
    cursor: pointer;
}

.cp-login-form .button:hover,
.cp-login-form input[type="submit"]:hover {
    background: var(--bb-purple-dark);
}

.cp-button-large {
    padding: 14px 32px;
    font-size: 16px;
    display: inline-flex;
    align-items: center;
    gap: 8px;
}

.cp-button-large .dashicons {
    font-size: 20px;
    width: 20px;
    height: 20px;
}

.cp-login-help {
    color: var(--bb-gray-text);
    font-size: 14px;
    margin: 0;
}

.cp-login-help a {
    color: var(--bb-purple);
    text-decoration: none;
    font-weight: 500;
}

.cp-login-help a:hover {
    color: var(--bb-purple-dark);
    text-decoration: underline;
}

@media (max-width: 576px) {
    .cp-login-card {
        padding: 32px 24px;
    }

    .cp-login-card h2 {
        font-size: 24px;
    }
}

/* =========================================================
   Dashboard
   ========================================================= */
.cp-dashboard-header {
    margin-bottom: 30px;
}

.cp-dashboard-header-content {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 20px;
}

.cp-dashboard-header h1 {
    margin: 0 0 8px 0;
    font-size: 32px;
    color: var(--bb-white);
}

.cp-subtitle {
    color: rgba(255,255,255,0.65);
    font-size: 16px;
    margin: 0;
}

.cp-button-logout {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 10px 18px;
    background: transparent;
    color: var(--bb-white) !important;
    text-decoration: none;
    border-radius: var(--bb-radius);
    border: 2px solid rgba(255,255,255,0.35);
    font-size: 14px;
    font-weight: 600;
    transition: all 0.15s ease;
    white-space: nowrap;
}

.cp-button-logout:hover {
    background: var(--bb-red);
    border-color: var(--bb-red);
    color: var(--bb-white) !important;
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(231,29,29,0.35);
}

.cp-button-logout .dashicons {
    font-size: 18px;
    width: 18px;
    height: 18px;
}

@media (max-width: 768px) {
    .cp-dashboard-header-content {
        flex-direction: column;
        align-items: stretch;
    }

    .cp-button-logout {
        justify-content: center;
    }
}

.cp-dashboard-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 20px;
    margin-bottom: 30px;
}

/* =========================================================
   Support Report
   ========================================================= */
.cp-support-report {
    border-color: var(--bb-green);
}

.cp-report-header,
.cp-report-panel-heading,
.cp-report-ticket {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 16px;
}

.cp-report-header {
    margin-bottom: 20px;
}

.cp-report-header h2,
.cp-report-panel h3 {
    color: var(--bb-text);
    margin: 0;
}

.cp-report-header p,
.cp-report-panel-heading span,
.cp-report-type-copy span,
.cp-report-ticket-meta,
.cp-report-empty {
    color: var(--bb-gray-text);
}

.cp-report-header p {
    margin: 6px 0 0;
    font-size: 14px;
}

.cp-report-header p span {
    display: inline-block;
    margin-left: 8px;
    padding: 3px 8px;
    background: var(--bb-purple-light);
    border-radius: 999px;
    color: var(--bb-purple);
    font-size: 12px;
    font-weight: 700;
}

.cp-report-summary-grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 12px;
    margin-bottom: 16px;
}

.cp-report-metric {
    padding: 16px;
    background: var(--bb-gray-bg);
    border: 1px solid var(--bb-gray);
    border-radius: 14px;
}

.cp-report-metric span {
    display: block;
    margin-bottom: 6px;
    color: var(--bb-gray-text);
    font-size: 12px;
    font-weight: 700;
    text-transform: uppercase;
}

.cp-report-metric strong {
    display: block;
    color: var(--bb-text);
    font-size: 24px;
    line-height: 1.15;
}

.cp-report-progress {
    height: 12px;
    margin: 8px 0 22px;
    overflow: hidden;
    background: var(--bb-purple-light);
    border-radius: 999px;
}

.cp-report-progress div {
    height: 100%;
    background: var(--bb-purple);
    border-radius: inherit;
}

.cp-report-columns {
    display: grid;
    grid-template-columns: minmax(260px, 0.85fr) minmax(360px, 1.15fr);
    gap: 18px;
    align-items: start;
}

.cp-report-panel {
    min-width: 0;
    padding: 18px;
    background: #FAFBFF;
    border: 1px solid var(--bb-gray);
    border-radius: 16px;
}

.cp-report-panel-heading {
    margin-bottom: 16px;
}

.cp-report-panel-heading h3 {
    font-size: 17px;
}

.cp-report-panel-heading span {
    font-size: 13px;
    text-align: right;
}

.cp-report-type-list,
.cp-report-month-list,
.cp-report-ticket-list,
.cp-report-ticket-logs {
    display: grid;
    gap: 10px;
}

.cp-report-type-list {
    gap: 6px;
}

.cp-report-type-row {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(90px, 0.45fr);
    align-items: center;
    gap: 10px;
    padding: 8px 10px;
    background: var(--bb-white);
    border: 1px solid var(--bb-gray);
    border-radius: 10px;
}

.cp-report-type-copy {
    min-width: 0;
    display: grid;
    gap: 2px;
}

.cp-report-type-copy strong {
    color: var(--bb-text);
    font-size: 14px;
    line-height: 1.25;
}

.cp-report-type-copy span {
    font-size: 12px;
}

.cp-report-type-bar {
    height: 6px;
    overflow: hidden;
    background: var(--bb-purple-light);
    border-radius: 999px;
}

.cp-report-type-bar div {
    height: 100%;
    background: var(--bb-green);
    border-radius: inherit;
}

.cp-report-month {
    background: var(--bb-white);
    border: 1px solid var(--bb-gray);
    border-radius: 12px;
    overflow: hidden;
}

.cp-report-month summary {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 14px 16px;
    cursor: pointer;
    color: var(--bb-text);
    font-weight: 800;
}

.cp-report-month summary::marker {
    color: var(--bb-purple);
}

.cp-report-month summary small {
    color: var(--bb-gray-text);
    font-size: 13px;
    font-weight: 700;
}

.cp-report-ticket-list {
    padding: 0 14px 14px;
}

.cp-report-ticket {
    flex-wrap: wrap;
    padding: 14px;
    background: var(--bb-gray-bg);
    border-radius: 12px;
}

.cp-report-ticket-main {
    min-width: 0;
    display: grid;
    gap: 3px;
}

.cp-report-ticket-main a {
    color: var(--bb-purple);
    font-size: 13px;
    font-weight: 800;
    text-decoration: none;
}

.cp-report-ticket-main a:hover {
    color: var(--bb-purple-dark);
    text-decoration: underline;
}

.cp-report-ticket-main strong {
    color: var(--bb-text);
    line-height: 1.35;
}

.cp-report-ticket-meta {
    font-size: 13px;
}

.cp-report-ticket-hours {
    flex: 0 0 auto;
    padding: 6px 10px;
    background: var(--bb-white);
    border-radius: 999px;
    color: var(--bb-text);
    font-size: 13px;
    font-weight: 800;
}

.cp-report-ticket-logs {
    flex: 0 0 100%;
    margin-top: 10px;
}

.cp-report-ticket-logs div {
    display: grid;
    grid-template-columns: minmax(90px, 0.35fr) minmax(0, 1fr) auto;
    gap: 12px;
    padding: 10px;
    background: var(--bb-white);
    border-radius: 10px;
    color: var(--bb-text);
    font-size: 13px;
}

.cp-report-ticket-logs time {
    color: var(--bb-gray-text);
    font-weight: 700;
}

.cp-report-ticket-logs strong {
    white-space: nowrap;
}

.cp-report-empty {
    margin: 0;
    padding: 12px;
    background: var(--bb-white);
    border-radius: 10px;
    font-size: 14px;
}

.cp-report-ticket-empty {
    flex: 0 0 100%;
    margin-top: 10px;
}

@media (max-width: 960px) {
    .cp-report-summary-grid,
    .cp-report-columns {
        grid-template-columns: 1fr 1fr;
    }

    .cp-report-columns {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 640px) {
    .cp-report-header,
    .cp-report-panel-heading,
    .cp-report-type-copy,
    .cp-report-month summary,
    .cp-report-ticket {
        flex-direction: column;
        align-items: stretch;
    }

    .cp-report-summary-grid {
        grid-template-columns: 1fr;
    }

    .cp-report-panel {
        padding: 14px;
    }

    .cp-report-panel-heading span {
        text-align: left;
    }

    .cp-report-ticket-hours {
        width: fit-content;
    }

    .cp-report-ticket-logs div {
        grid-template-columns: 1fr;
    }
}

/* =========================================================
   Credit Card
   ========================================================= */
.cp-credit-card {
    background: var(--bb-purple);
    color: var(--bb-white);
    border: none;
}

.cp-credit-card h2 {
    color: var(--bb-white);
    margin-top: 0;
}

.cp-credit-display {
    margin: 20px 0;
}

.cp-credit-amount {
    text-align: center;
    margin-bottom: 20px;
}

.cp-hours {
    font-size: 48px;
    font-weight: bold;
    display: block;
    color: var(--bb-white);
}

.cp-label {
    font-size: 14px;
    opacity: 0.9;
    color: var(--bb-white);
}

.cp-credit-warning,
.cp-credit-expiry {
    background: rgba(255,255,255,0.18);
    padding: 12px;
    border-radius: 10px;
    margin-top: 12px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.cp-credit-bar {
    height: 8px;
    background: rgba(255,255,255,0.25);
    border-radius: 4px;
    overflow: hidden;
    margin-top: 20px;
}

.cp-credit-bar-fill {
    height: 100%;
    background: var(--bb-green);
    transition: width 0.3s ease;
}

.cp-low-credit {
    background: var(--bb-red);
}

/* =========================================================
   Support Plan Prompt
   ========================================================= */
.cp-support-plan-panel {
    background: #ffffff;
}

.cp-support-plan-heading {
    display: flex;
    justify-content: space-between;
    gap: 24px;
    align-items: flex-start;
    margin-bottom: 24px;
}

.cp-support-plan-kicker {
    display: inline-flex;
    align-items: center;
    width: fit-content;
    padding: 5px 10px;
    margin-bottom: 10px;
    border-radius: 999px;
    background: var(--bb-purple-light);
    color: var(--bb-purple);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.cp-support-plan-heading h2 {
    margin: 0 0 8px;
    color: var(--bb-text);
    font-size: 28px;
}

.cp-support-plan-heading p {
    max-width: 760px;
    margin: 0;
    color: var(--bb-gray-text);
    font-size: 16px;
    line-height: 1.55;
}

.cp-support-plan-balance {
    min-width: 140px;
    padding: 16px;
    border-radius: 16px;
    background: var(--bb-dark);
    color: var(--bb-white);
    text-align: center;
}

.cp-support-plan-balance span {
    display: block;
    margin-bottom: 4px;
    color: rgba(255,255,255,0.72);
    font-size: 12px;
    font-weight: 700;
    text-transform: uppercase;
}

.cp-support-plan-balance strong {
    display: block;
    color: var(--bb-green);
    font-size: 30px;
    line-height: 1;
}

.cp-support-plan-options {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 12px;
}

.cp-support-plan-option {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    gap: 14px;
    align-items: flex-start;
    min-height: 118px;
    padding: 16px;
    border: 2px solid var(--bb-gray);
    border-radius: 16px;
    cursor: pointer;
    transition: border-color 0.15s, background 0.15s, transform 0.15s;
}

.cp-support-plan-option:hover,
.cp-support-plan-option:has(input:checked) {
    border-color: var(--bb-purple);
    background: #fbfaff;
    transform: translateY(-1px);
}

.cp-support-plan-option input {
    margin-top: 4px;
    accent-color: var(--bb-purple);
}

.cp-support-plan-option-main,
.cp-support-plan-price {
    min-width: 0;
}

.cp-support-plan-option-top {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px;
    margin-bottom: 8px;
}

.cp-support-plan-option-top strong {
    color: var(--bb-text);
    font-size: 18px;
}

.cp-support-plan-option-top em {
    padding: 4px 8px;
    border-radius: 999px;
    background: var(--bb-green);
    color: var(--bb-dark);
    font-size: 11px;
    font-style: normal;
    font-weight: 800;
    text-transform: uppercase;
}

.cp-support-plan-option-main > span:not(.cp-support-plan-option-top) {
    display: block;
    color: var(--bb-purple);
    font-weight: 800;
    margin-bottom: 4px;
}

.cp-support-plan-option-main small,
.cp-support-plan-price small {
    display: block;
    color: var(--bb-gray-text);
    font-size: 13px;
    line-height: 1.35;
}

.cp-support-plan-price {
    text-align: right;
}

.cp-support-plan-price strong {
    display: block;
    color: var(--bb-text);
    font-size: 20px;
    white-space: nowrap;
}

.cp-support-plan-actions {
    display: flex;
    align-items: center;
    gap: 16px;
    margin-top: 22px;
    flex-wrap: wrap;
}

.cp-support-plan-note {
    color: var(--bb-gray-text);
    font-size: 13px;
}

.cp-support-plan-status {
    margin-top: 12px;
    min-height: 20px;
}

/* =========================================================
   Ticket Summary
   ========================================================= */
.cp-ticket-summary h2 {
    margin-top: 0;
    color: var(--bb-text);
}

.cp-report-link-card h2 {
    margin-top: 0;
    color: var(--bb-text);
}

.cp-report-link-card p {
    margin: 0 0 24px;
    color: var(--bb-gray-text);
    line-height: 1.5;
}

.cp-ticket-stats {
    display: flex;
    justify-content: space-around;
    margin: 24px 0;
}

.cp-stat {
    text-align: center;
}

.cp-stat-number {
    display: block;
    font-size: 32px;
    font-weight: bold;
    color: var(--bb-purple);
}

.cp-stat-label {
    font-size: 14px;
    color: var(--bb-gray-text);
}

/* =========================================================
   Buttons
   ========================================================= */
.cp-button {
    display: inline-block;
    padding: 10px 22px;
    background: var(--bb-purple);
    color: var(--bb-white) !important;
    text-decoration: none;
    border-radius: var(--bb-radius);
    border: none;
    cursor: pointer;
    font-size: 14px;
    font-weight: 700;
    transition: background 0.15s, color 0.15s, transform 0.15s;
    margin-right: 8px;
}

.cp-button:hover {
    background: var(--bb-green);
    color: var(--bb-dark) !important;
    transform: translateY(-1px);
}

.cp-button-primary {
    background: var(--bb-purple);
    color: var(--bb-white) !important;
    display: inline-block;
    padding: 10px 22px;
    border-radius: var(--bb-radius);
    border: none;
    cursor: pointer;
    font-size: 14px;
    font-weight: 700;
    text-decoration: none;
    transition: background 0.15s, color 0.15s, transform 0.15s;
    margin-right: 8px;
}

.cp-button-primary:hover {
    background: var(--bb-green);
    color: var(--bb-dark) !important;
    transform: translateY(-1px);
}

.cp-button-secondary {
    background: transparent;
    color: var(--bb-purple) !important;
    border: 2px solid var(--bb-purple);
    display: inline-block;
    padding: 10px 22px;
    border-radius: var(--bb-radius);
    cursor: pointer;
    font-size: 14px;
    font-weight: 700;
    text-decoration: none;
    transition: background 0.15s, color 0.15s, transform 0.15s;
    margin-right: 8px;
}

.cp-button-secondary:hover {
    background: var(--bb-purple);
    color: var(--bb-white) !important;
    transform: translateY(-1px);
}

.cp-button-large {
    padding: 14px 32px;
    font-size: 16px;
}

.cp-button-link {
    color: var(--bb-purple);
    text-decoration: none;
    font-weight: 600;
}

.cp-button-link:hover {
    color: var(--bb-purple-dark);
    text-decoration: underline;
}

/* =========================================================
   Tables
   ========================================================= */
.cp-table {
    width: 100%;
    border-collapse: collapse;
    margin: 16px 0;
    background: var(--bb-white);
}

.cp-table th {
    text-align: left;
    padding: 12px;
    background: var(--bb-white);
    border-bottom: 2px solid var(--bb-gray);
    font-weight: 700;
    color: var(--bb-text);
}

.cp-table td {
    padding: 12px;
    border-bottom: none;
    color: var(--bb-text);
}

.cp-table tr:hover {
    background: var(--bb-gray-bg);
}

/* =========================================================
   Status & Priority Badges
   ========================================================= */
.cp-status, .cp-priority {
    display: inline-block;
    padding: 4px 12px;
    border-radius: 20px;
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

.cp-status-open          { background: var(--bb-purple-light); color: var(--bb-purple); }
.cp-status-in-progress   { background: rgba(110,71,230,0.15);  color: var(--bb-purple); }
.cp-status-waiting-client{ background: #FFF7E6;                color: var(--bb-orange); }
.cp-status-waiting-team  { background: var(--bb-purple-light); color: var(--bb-purple-dark); }
.cp-status-closed        { background: var(--bb-gray);         color: var(--bb-gray-text); }

.cp-priority-low    { background: rgba(30,232,131,0.15); color: var(--bb-green-dark); }
.cp-priority-medium { background: #FFF7E6;               color: var(--bb-orange); }
.cp-priority-high   { background: rgba(231,29,29,0.10);  color: var(--bb-red); }
.cp-priority-urgent { background: var(--bb-red);         color: var(--bb-white); }

/* =========================================================
   Tickets List
   ========================================================= */
.cp-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 24px;
}

.cp-header h1 {
    margin: 0;
    color: var(--bb-white);
}

.cp-filter-tabs {
    display: flex;
    gap: 8px;
    margin-bottom: 24px;
    border-bottom: 2px solid rgba(255,255,255,0.12);
}

.cp-tab {
    padding: 12px 20px;
    text-decoration: none;
    color: rgba(255,255,255,0.55);
    border-bottom: 2px solid transparent;
    margin-bottom: -2px;
    transition: color 0.15s, border-color 0.15s;
    font-weight: 500;
}

.cp-tab:hover {
    color: var(--bb-green);
}

.cp-tab.active {
    color: var(--bb-green);
    border-bottom-color: var(--bb-green);
    font-weight: 700;
}

.cp-tickets-grid {
    display: grid;
    gap: 16px;
}

.cp-ticket-card {
    background: var(--bb-white);
    border: 2px solid var(--bb-gray);
    border-radius: var(--bb-radius);
    padding: 20px;
    transition: border-color 0.15s, box-shadow 0.15s;
}

.cp-ticket-card:hover {
    border-color: var(--bb-purple);
    box-shadow: var(--bb-shadow-lg);
}

.cp-ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 12px;
}

.cp-ticket-header h3 {
    margin: 0;
    font-size: 18px;
}

.cp-ticket-header h3 a {
    color: var(--bb-text);
    text-decoration: none;
}

.cp-ticket-header h3 a:hover {
    color: var(--bb-purple);
}

.cp-ticket-number {
    font-size: 14px;
    color: var(--bb-gray-text);
    font-weight: 500;
}

.cp-ticket-meta {
    display: flex;
    gap: 12px;
    margin: 12px 0;
    flex-wrap: wrap;
}

.cp-time-spent {
    display: flex;
    align-items: center;
    gap: 4px;
    color: var(--bb-gray-text);
    font-size: 14px;
}

.cp-ticket-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-top: 16px;
    padding-top: 16px;
    border-top: 1px solid var(--bb-gray);
}

.cp-date {
    font-size: 14px;
    color: var(--bb-gray-text);
}

/* =========================================================
   Single Ticket
   ========================================================= */
.cp-breadcrumb {
    margin-bottom: 20px;
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
}

.cp-breadcrumb a {
    color: var(--bb-white);
    text-decoration: none;
    font-size: 13px;
}

.cp-breadcrumb a:hover {
    color: var(--bb-green);
}

.cp-breadcrumb-sep {
    color: var(--bb-white);
    font-size: 13px;
}

.cp-dashboard-btn {
    display: inline-flex;
    align-items: center;
    background: var(--bb-purple);
    border: none;
    border-radius: var(--bb-radius);
    padding: 6px 16px;
    font-size: 13px;
    font-weight: 700;
    color: var(--bb-white) !important;
    text-decoration: none !important;
    transition: background 0.15s, transform 0.15s;
}
.cp-dashboard-btn:hover {
    background: var(--bb-green);
    color: var(--bb-dark) !important;
    transform: translateY(-1px);
}

.cp-ticket-create h1 {
    color: var(--bb-white);
}

.cp-ticket-single {
    display: block;
}

.cp-ticket-header {
    margin-bottom: 24px;
}

.cp-ticket-content {
    display: grid;
    grid-template-columns: 1fr 300px;
    gap: 24px;
}

@media (max-width: 968px) {
    .cp-ticket-content {
        grid-template-columns: 1fr;
    }
}

.cp-ticket-title {
    display: flex;
    align-items: center;
    gap: 16px;
    margin-bottom: 16px;
    flex-wrap: wrap;
}

.cp-ticket-title h1 {
    margin: 0;
    font-size: 28px;
    flex: 1;
    min-width: 200px;
    color: var(--bb-white);
}

.cp-ticket-meta-bar {
    display: flex;
    gap: 12px;
    flex-wrap: wrap;
    align-items: center;
    padding: 14px 18px;
    background: rgba(255,255,255,0.06);
    border: 1px solid rgba(255,255,255,0.1);
    border-radius: var(--bb-radius);
    margin-bottom: 24px;
}

.cp-ticket-main {
    min-width: 0;
}

.cp-ticket-sidebar {
    min-width: 0;
}

.cp-ticket-info dl {
    margin: 0;
}

.cp-ticket-info dt {
    font-weight: 700;
    margin-top: 12px;
    margin-bottom: 4px;
    color: var(--bb-gray-text);
    font-size: 13px;
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

.cp-ticket-info dt:first-child {
    margin-top: 0;
}

.cp-ticket-info dd {
    margin: 0;
    color: var(--bb-text);
}

.cp-ticket-closed-notice {
    color: var(--bb-white);
}

.cp-reply-form-container h3 {
    color: var(--bb-white);
}

/* =========================================================
   Reply Thread
   ========================================================= */
.cp-replies-thread {
    margin-bottom: 32px;
}

.cp-reply {
    display: flex;
    gap: 16px;
    padding: 20px;
    margin-bottom: 16px;
    background: var(--bb-gray-bg);
    border-radius: 12px;
}

.cp-reply-admin {
    background: var(--bb-purple-light);
    border-left: 4px solid var(--bb-purple);
}

.cp-reply-avatar img {
    border-radius: 50%;
}

.cp-reply-content {
    flex: 1;
}

.cp-reply-header {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 12px;
}

.cp-badge-staff {
    background: var(--bb-purple);
    color: var(--bb-white);
    padding: 2px 10px;
    border-radius: 20px;
    font-size: 11px;
    font-weight: 700;
    letter-spacing: 0.03em;
}

.cp-reply-date {
    color: var(--bb-gray-text);
    font-size: 14px;
    margin-left: auto;
}

.cp-reply-message {
    line-height: 1.6;
    color: var(--bb-text);
}

/* =========================================================
   Forms
   ========================================================= */
.cp-form {
    background: var(--bb-white);
    padding: 24px;
    border-radius: var(--bb-radius);
}

.cp-form-large {
    max-width: 800px;
}

.cp-form-group {
    margin-bottom: 20px;
}

.cp-form-group label {
    display: block;
    margin-bottom: 8px;
    font-weight: 700;
    color: var(--bb-text);
}

.cp-form-group input[type="text"],
.cp-form-group select,
.cp-form-group textarea {
    width: 100%;
    padding: 10px 14px;
    border: 2px solid var(--bb-purple);
    border-radius: 10px;
    font-size: 14px;
    font-family: inherit;
    color: var(--bb-text);
    background: var(--bb-white);
    outline: none;
    transition: border-color 0.15s;
    box-sizing: border-box;
}

.cp-form-group input[type="text"]:focus,
.cp-form-group select:focus,
.cp-form-group textarea:focus {
    border-color: var(--bb-green);
}

.cp-form-group textarea {
    resize: vertical;
}

.cp-form-group small {
    display: block;
    margin-top: 4px;
    color: var(--bb-gray-text);
    font-size: 13px;
}

.required {
    color: var(--bb-red);
}

.cp-form-actions {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-top: 24px;
}

.cp-form-status {
    font-size: 14px;
}

.cp-form-status.success {
    color: var(--bb-green-dark);
}

.cp-form-status.error {
    color: var(--bb-red);
}

/* =========================================================
   Notices
   ========================================================= */
.cp-notice {
    padding: 14px 16px;
    border-radius: 10px;
    margin: 20px 0;
    display: flex;
    align-items: center;
    gap: 12px;
    border-left: 4px solid transparent;
}

.cp-notice-info {
    background: var(--bb-purple-light);
    border-left-color: var(--bb-purple);
    color: var(--bb-purple-dark);
}

.cp-notice-warning {
    background: #FFF7E6;
    border-left-color: var(--bb-orange);
    color: #92400e;
}

.cp-notice-success {
    background: rgba(30,232,131,0.10);
    border-left-color: var(--bb-green);
    color: #15803d;
}

.cp-notice-error {
    background: rgba(231,29,29,0.08);
    border-left-color: var(--bb-red);
    color: var(--bb-red);
}

/* =========================================================
   Credit Widget
   ========================================================= */
.cp-credit-widget {
    background: var(--bb-white);
    padding: 24px;
    border-radius: var(--bb-radius);
    border: 2px solid var(--bb-purple);
    box-shadow: var(--bb-shadow);
}

.cp-credit-balance {
    text-align: center;
    padding: 32px;
    background: var(--bb-purple);
    color: var(--bb-white);
    border-radius: 14px;
    margin-bottom: 20px;
}

.cp-credit-balance.cp-low {
    background: var(--bb-red);
}

.cp-hours-large {
    font-size: 56px;
    font-weight: bold;
    display: block;
    color: var(--bb-white);
}

.cp-hours-label {
    font-size: 16px;
    opacity: 0.9;
    color: var(--bb-white);
}

.cp-low-alert {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    margin-top: 16px;
    font-weight: 700;
    color: var(--bb-white);
}

.cp-credit-details h4 {
    margin-top: 0;
    color: var(--bb-text);
}

.cp-credit-table {
    width: 100%;
    border-collapse: collapse;
}

.cp-credit-table td {
    padding: 8px;
    border-bottom: 1px solid var(--bb-gray);
    color: var(--bb-text);
}

.cp-expiry {
    text-align: right;
    color: var(--bb-gray-text);
    font-size: 13px;
}

.cp-credit-help {
    margin-top: 20px;
    padding-top: 20px;
    border-top: 1px solid var(--bb-gray);
    color: var(--bb-gray-text);
    font-size: 14px;
}

/* =========================================================
   Loading State
   ========================================================= */
.cp-loading {
    text-align: center;
    padding: 40px;
    color: rgba(255,255,255,0.55);
}

.cp-loading::after {
    content: '...';
    animation: dots 1.5s steps(4, end) infinite;
}

@keyframes dots {
    0%, 20% { content: '.'; }
    40% { content: '..'; }
    60%, 100% { content: '...'; }
}

/* =========================================================
   Empty State
   ========================================================= */
.cp-empty {
    text-align: center;
    font-weight: bold;
    font-size: 24px;
    padding: 60px 20px;
    color: var(--bb-purple-dark);
}

/* =========================================================
   Responsive
   ========================================================= */
@media (max-width: 768px) {
    .cp-portal {
        padding: 12px;
    }

    .cp-dashboard-grid {
        grid-template-columns: 1fr;
    }

    .cp-support-plan-heading {
        flex-direction: column;
    }

    .cp-support-plan-balance {
        width: 100%;
    }

    .cp-support-plan-options {
        grid-template-columns: 1fr;
    }

    .cp-support-plan-option {
        grid-template-columns: auto minmax(0, 1fr);
    }

    .cp-support-plan-price {
        grid-column: 2;
        text-align: left;
    }

    .cp-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 16px;
    }

    .cp-filter-tabs {
        flex-wrap: wrap;
    }

    .cp-ticket-footer {
        flex-direction: column;
        align-items: flex-start;
        gap: 12px;
    }

    .cp-reply {
        flex-direction: column;
    }
}

/* =========================================================
   File Attachments
   ========================================================= */
.cp-attachment-preview {
    margin-top: 10px;
}

.cp-file-preview-item {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 8px 12px;
    background: var(--bb-purple-light);
    border: 1px solid rgba(110,71,230,0.25);
    border-radius: 10px;
    margin: 4px 4px 4px 0;
    font-size: 13px;
}

.cp-file-preview-item .dashicons {
    color: var(--bb-purple);
    width: 18px;
    height: 18px;
    font-size: 18px;
}

.cp-file-name {
    color: var(--bb-text);
    font-weight: 500;
}

.cp-file-size {
    color: var(--bb-gray-text);
    font-size: 12px;
}

.cp-reply-attachments {
    margin-top: 12px;
    padding-top: 12px;
    border-top: 1px solid var(--bb-gray);
}

.cp-attachment-link {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 6px 12px;
    margin: 4px 4px 4px 0;
    background: var(--bb-purple-light);
    border: 1px solid rgba(110,71,230,0.3);
    border-radius: 10px;
    color: var(--bb-purple);
    text-decoration: none;
    font-size: 13px;
    font-weight: 600;
    transition: background 0.15s, color 0.15s;
}

.cp-attachment-link:hover {
    background: var(--bb-purple);
    color: var(--bb-white);
    border-color: var(--bb-purple);
}

.cp-attachment-link .dashicons {
    width: 16px;
    height: 16px;
    font-size: 16px;
}

.cp-attachment-link small {
    color: var(--bb-gray-text);
    font-size: 11px;
}

.cp-attachment-link:hover small {
    color: rgba(255, 255, 255, 0.8);
}

/* =========================================================
   Sidebar File List
   ========================================================= */
.cp-ticket-files {
    background: var(--bb-gray-bg);
}

.cp-file-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.cp-file-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px;
    background: var(--bb-white);
    border: 1px solid rgba(110,71,230,0.2);
    border-radius: 10px;
    text-decoration: none;
    color: var(--bb-purple);
    font-weight: 600;
    transition: background 0.15s, color 0.15s, border-color 0.15s;
}

.cp-file-item:hover {
    background: var(--bb-purple);
    color: var(--bb-white);
    border-color: var(--bb-purple);
}

.cp-file-item .dashicons {
    color: inherit;
    font-size: 20px;
    width: 20px;
    height: 20px;
}

.cp-file-details {
    flex: 1;
    overflow: hidden;
}

.cp-file-name {
    font-size: 14px;
    font-weight: 500;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.cp-file-meta {
    color: var(--bb-gray-text);
    margin-top: 2px;
    font-size: 12px;
}

/* =========================================================
   Time Log List
   ========================================================= */
.cp-ticket-time-logs {
    background: var(--bb-purple-light);
}

.cp-time-log-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.cp-time-log-item {
    background: var(--bb-white);
    padding: 12px;
    border-left: 3px solid var(--bb-purple);
    border-radius: 6px;
}

.cp-time-log-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 6px;
}

.cp-time-log-header strong {
    color: var(--bb-purple);
    font-size: 15px;
}

.cp-time-log-date {
    color: var(--bb-gray-text);
    font-size: 12px;
}

.cp-time-log-desc {
    color: var(--bb-text);
    font-size: 13px;
    line-height: 1.5;
    margin-bottom: 6px;
}

.cp-time-log-by {
    color: var(--bb-gray-text);
    font-size: 11px;
}

/* =========================================================
   Ticket message content helpers
   ========================================================= */
.cp-reply-message { font-size: 14px; line-height: 1.7; color: var(--bb-text); }
.cp-reply-message p { margin: 0 0 10px; }
.cp-reply-message p:last-child { margin-bottom: 0; }
.cp-reply-message ol { list-style-type: decimal !important; margin: 6px 0 10px 24px; padding: 0; }
.cp-reply-message ul { list-style-type: disc !important; margin: 6px 0 10px 24px; padding: 0; }
.cp-reply-message li { display: list-item !important; margin-bottom: 4px; }

hr.cp-msg-divider {
    border: none;
    border-top: 1px solid var(--bb-gray);
    margin: 16px 0;
}
strong.cp-msg-section {
    display: block;
    font-size: 11px;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: var(--bb-gray-text);
    margin-bottom: 12px;
}
span.cp-msg-speaker {
    font-weight: 700;
    color: var(--bb-purple);
}

/* =========================================================
   Chat Home — Full-Page AI Landing Screen
   ========================================================= */

.bw-chat-page {
    min-height: 80vh;
    background: #1D2137;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 40px 20px;
    box-sizing: border-box;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
}

.bw-chat-inner {
    width: 100%;
    max-width: 680px;
}

.bw-chat-heading {
    color: #1EE883;
    font-size: clamp(1.6rem, 4vw, 2.2rem);
    font-weight: 700;
    text-align: center;
    margin: 0 0 28px;
    line-height: 1.2;
}

/* Main box */
.bw-chat-box {
    background: #fff;
    border: 2px solid #6E47E6;
    border-radius: 20px;
    overflow: hidden;
    display: flex;
    flex-direction: column;
}

/* Conversation */
.bw-chat-conversation {
    padding: 20px 20px 0;
    max-height: 360px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 16px;
    /* Purple scrollbar */
    scrollbar-width: thin;
    scrollbar-color: #6E47E6 transparent;
}
.bw-chat-conversation::-webkit-scrollbar        { width: 5px; }
.bw-chat-conversation::-webkit-scrollbar-track  { background: transparent; }
.bw-chat-conversation::-webkit-scrollbar-thumb  { background: #6E47E6; border-radius: 10px; }

.bw-chat-msg {
    font-size: 14px;
    line-height: 1.6;
    max-width: 78%;
    padding: 12px 16px;
    border-radius: 18px;
    word-break: break-word;
}
.bw-chat-msg--user {
    background: #E8E8EC;
    color: #1D2137;
    align-self: flex-start;
    border-bottom-left-radius: 4px;
}
.bw-chat-msg--ai {
    background: #6E47E6;
    color: #fff;
    align-self: flex-end;
    text-align: left;
    border-bottom-right-radius: 4px;
}
.bw-chat-msg p,
.bw-chat-msg ul,
.bw-chat-msg ol {
    margin: 0 0 10px;
}
.bw-chat-msg p:last-child,
.bw-chat-msg ul:last-child,
.bw-chat-msg ol:last-child {
    margin-bottom: 0;
}
.bw-chat-msg ul,
.bw-chat-msg ol {
    padding-left: 20px;
}
.bw-chat-msg li {
    margin: 0 0 6px;
}
.bw-chat-msg strong {
    font-weight: 700;
}
.bw-chat-msg--ai a.bw-chat-ticket-link {
    color: #1EE883;
    font-weight: 600;
    text-decoration: none;
}

/* Thinking dots */
.bw-chat-thinking {
    padding: 12px 20px 0;
    display: flex;
    align-items: center;
    gap: 5px;
    height: 32px;
}
.bw-chat-thinking span {
    width: 7px;
    height: 7px;
    background: #6E47E6;
    border-radius: 50%;
    animation: bw-think 1.2s infinite;
    opacity: 0.4;
}
.bw-chat-thinking span:nth-child(2) { animation-delay: 0.2s; }
.bw-chat-thinking span:nth-child(3) { animation-delay: 0.4s; }
@keyframes bw-think {
    0%, 80%, 100% { opacity: 0.3; transform: scale(0.8); }
    40%           { opacity: 1;   transform: scale(1); }
}

/* Input area */
.bw-chat-input-wrap {
    padding: 16px 16px 12px;
}

.bw-chat-textarea {
    width: 100%;
    border: none;
    outline: none;
    resize: none;
    font-size: 15px;
    font-family: inherit;
    color: #1D2137;
    line-height: 1.5;
    min-height: 80px;
    max-height: 160px;
    background: transparent;
    box-sizing: border-box;
    overflow-y: auto;
    transition: min-height 0.2s ease;
}
.bw-chat-textarea::placeholder { color: #9ca3af; }

/* Conversation mode — box gets a visible bottom border separating input from chat */
.bw-chat-box--active .bw-chat-input-wrap {
    border-top: 1px solid #e5e7eb;
    padding: 12px 16px 10px;
}
.bw-chat-box--active .bw-chat-textarea {
    min-height: 44px;
    max-height: 120px;
    border: 1px solid #d1d5db;
    border-radius: 10px;
    padding: 10px 14px;
    background: #f9fafb;
}
.bw-chat-box--active .bw-chat-textarea:focus {
    border-color: #6E47E6;
    background: #fff;
}

.bw-chat-toolbar {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-top: 8px;
}

/* + attach button */
.bw-chat-attach {
    background: none;
    border: none;
    cursor: pointer;
    color: #6E47E6;
    font-size: 22px;
    font-weight: 300;
    width: 28px;
    height: 28px;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 0;
    flex-shrink: 0;
    line-height: 1;
}
.bw-chat-attach:hover { color: #5535C4; }

/* File info */
.bw-chat-file-info {
    display: flex;
    align-items: center;
    gap: 8px;
    flex: 1;
    overflow: hidden;
}
.bw-chat-file-chip {
    background: #6E47E6;
    color: #fff;
    font-size: 12px;
    font-weight: 600;
    padding: 3px 12px;
    border-radius: 20px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    max-width: 200px;
}
.bw-chat-file-size {
    font-size: 12px;
    color: #9ca3af;
    white-space: nowrap;
}

/* Send button */
.bw-chat-send {
    width: 38px;
    height: 38px;
    border-radius: 50%;
    border: none;
    background: #6E47E6;
    color: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    flex-shrink: 0;
    transition: background 0.2s, color 0.2s;
    margin-left: auto;
}
.bw-chat-send:hover              { background: #1EE883; color: #6E47E6; }
.bw-chat-send--active            { background: #1EE883; color: #6E47E6; }
.bw-chat-send--active:hover      { background: #15C46A; color: #6E47E6; }
.bw-chat-send:disabled           { opacity: 0.6; cursor: default; }

/* Create Ticket — prominent inside-the-box button */
.bw-chat-ticket-bar {
    padding: 12px 20px 4px;
    display: flex;
    justify-content: flex-end;
}
.bw-chat-ticket-btn {
    background: #6E47E6;
    color: #fff;
    border: none;
    border-radius: 20px;
    padding: 14px 32px;
    font-size: 16px;
    font-weight: 700;
    cursor: pointer;
    white-space: nowrap;
    transition: background 0.15s, transform 0.1s;
    letter-spacing: 0.01em;
}
.bw-chat-ticket-btn:hover    { background: #1EE883; color: #1D2137; transform: translateY(-1px); }
.bw-chat-ticket-btn:disabled { opacity: 0.6; cursor: default; }

/* Footer */
.bw-chat-footer {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 20px;
    margin-top: 20px;
}

.bw-chat-prompts {
    list-style: none;
    margin: 0;
    padding: 0;
    display: flex;
    flex-direction: column;
    gap: 6px;
}
.bw-chat-prompt-btn {
    background: none;
    border: none;
    cursor: pointer;
    color: #fff;
    font-size: 14px;
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 0;
    opacity: 0.75;
    transition: opacity 0.15s;
    text-align: left;
}
.bw-chat-prompt-btn svg { color: #6E47E6; flex-shrink: 0; }
.bw-chat-prompt-btn:hover { opacity: 1; }

.bw-chat-dashboard-btn {
    background: #6E47E6;
    color: #fff !important;
    text-decoration: none !important;
    border-radius: 20px;
    padding: 10px 22px;
    font-size: 14px;
    font-weight: 700;
    white-space: nowrap;
    transition: background 0.15s, transform 0.1s;
    display: inline-block;
    flex-shrink: 0;
}
.bw-chat-dashboard-btn:hover {
    background: #1EE883;
    color: #1D2137 !important;
    transform: translateY(-1px);
}

.bw-chat-login {
    padding: 40px;
    text-align: center;
    color: #6b7280;
}

/* Mobile */
@media (max-width: 600px) {
    .bw-chat-footer { flex-direction: column; align-items: stretch; }
    .bw-chat-dashboard-btn { text-align: center; }
    .bw-chat-msg { max-width: 95%; }
}

/* =========================================================
   AI Ticket Review Panel
   ========================================================= */

/* Ticket create — two-column layout when review panel is active */
.cp-ticket-create-layout {
    display: flex;
    gap: 24px;
    align-items: flex-start;
}
.cp-ticket-create-layout .cp-form-large {
    flex: 1;
    min-width: 0;
}
.cp-review-side-panel {
    width: 340px;
    flex-shrink: 0;
    position: sticky;
    top: 24px;
}
@media (max-width: 900px) {
    .cp-ticket-create-layout { flex-direction: column; }
    .cp-review-side-panel { width: 100%; position: static; }
}

.cp-review-ok {
    display: flex;
    gap: 16px;
    align-items: flex-start;
    background: #f0fdf4;
    border: 1px solid #86efac;
    border-radius: 8px;
    padding: 20px;
}
.cp-review-ok-icon {
    width: 32px;
    height: 32px;
    background: #16a34a;
    color: #fff;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 16px;
    font-weight: 700;
    flex-shrink: 0;
}
.cp-review-ok-body strong { color: #15803d; display: block; margin-bottom: 6px; font-size: 15px; }
.cp-review-ok-body p { margin: 0 0 8px; color: #166534; font-size: 14px; }

.cp-review-issues {
    display: flex;
    gap: 16px;
    align-items: flex-start;
    background: #fffbeb;
    border: 1px solid #fcd34d;
    border-radius: 8px;
    padding: 20px;
}
.cp-review-issues-icon {
    width: 32px;
    height: 32px;
    background: #d97706;
    color: #fff;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
    font-weight: 700;
    flex-shrink: 0;
}
.cp-review-issues-body strong { color: #92400e; display: block; margin-bottom: 8px; font-size: 15px; }
.cp-review-issues-message              { color: #78350f; font-size: 14px; line-height: 1.6; }
.cp-review-issues-message p            { margin: 0 0 8px; }
.cp-review-issues-message p:last-child { margin-bottom: 0; }
.cp-review-issues-message ul           { list-style-type: disc !important; margin: 4px 0 8px 20px; padding: 0; }
.cp-review-issues-message li           { display: list-item !important; margin-bottom: 5px; }

@keyframes cp-spin { to { transform: rotate(360deg); } }
.cp-spin { display: inline-block; animation: cp-spin 1s linear infinite; }

/* =========================================================
   AI Support Chat Widget — BB Design
   ========================================================= */

.cp-chat-widget {
    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 9999;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}

/* Toggle button */
.cp-chat-toggle {
    display: flex;
    align-items: center;
    gap: 8px;
    background: var(--bb-purple);
    color: #fff;
    border: none;
    border-radius: 50px;
    padding: 12px 20px 12px 16px;
    cursor: pointer;
    font-size: 15px;
    font-weight: 700;
    box-shadow: 0 4px 16px rgba(110,71,230,0.4);
    transition: background 0.15s, color 0.15s, transform 0.15s, box-shadow 0.15s;
    position: relative;
}
.cp-chat-toggle:hover {
    background: var(--bb-green);
    color: var(--bb-dark);
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(30,232,131,0.35);
}
.cp-chat-toggle-label { letter-spacing: 0.02em; }

.cp-chat-unread-badge {
    position: absolute;
    top: -4px;
    right: -4px;
    width: 18px;
    height: 18px;
    background: var(--bb-red);
    border-radius: 50%;
    font-size: 11px;
    font-weight: 700;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    border: 2px solid var(--bb-dark);
}

/* Chat panel */
.cp-chat-panel {
    position: absolute;
    bottom: 64px;
    right: 0;
    width: 360px;
    max-width: calc(100vw - 32px);
    background: var(--bb-dark);
    border: 2px solid var(--bb-purple);
    border-radius: var(--bb-radius);
    box-shadow: 0 8px 40px rgba(0,0,0,0.5);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    animation: cp-chat-in 0.2s ease-out;
}
.cp-chat-panel--hidden { display: none !important; }
@keyframes cp-chat-in {
    from { opacity: 0; transform: translateY(12px) scale(0.97); }
    to   { opacity: 1; transform: translateY(0) scale(1); }
}

/* Header */
.cp-chat-header {
    background: var(--bb-purple);
    color: #fff;
    padding: 14px 16px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}
.cp-chat-header-info {
    display: flex;
    align-items: center;
    gap: 12px;
}
.cp-chat-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: rgba(255,255,255,0.2);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 12px;
    font-weight: 700;
    letter-spacing: 0.05em;
    flex-shrink: 0;
}
.cp-chat-header-title  { font-weight: 700; font-size: 14px; }
.cp-chat-header-sub    { font-size: 11px; opacity: 0.75; margin-top: 1px; }
.cp-chat-close-btn {
    background: none;
    border: none;
    cursor: pointer;
    color: rgba(255,255,255,0.8);
    padding: 6px;
    border-radius: 8px;
    display: flex;
    align-items: center;
    transition: background 0.15s, color 0.15s;
}
.cp-chat-close-btn:hover { color: var(--bb-dark); background: var(--bb-green); }

/* Messages */
.cp-chat-messages {
    padding: 16px;
    flex: 1;
    overflow-y: auto;
    max-height: 300px;
    min-height: 180px;
    display: flex;
    flex-direction: column;
    gap: 10px;
    background: var(--bb-dark);
    scrollbar-width: thin;
    scrollbar-color: var(--bb-purple) transparent;
}
.cp-chat-messages::-webkit-scrollbar       { width: 4px; }
.cp-chat-messages::-webkit-scrollbar-track { background: transparent; }
.cp-chat-messages::-webkit-scrollbar-thumb { background: var(--bb-purple); border-radius: 10px; }

.cp-chat-message {
    display: flex;
    align-items: flex-end;
    gap: 8px;
}
.cp-chat-message-user      { justify-content: flex-end; }
.cp-chat-message-assistant { justify-content: flex-start; }

.cp-chat-bubble {
    max-width: 82%;
    padding: 10px 14px;
    border-radius: 16px;
    font-size: 13px;
    line-height: 1.5;
    white-space: pre-wrap;
    word-break: break-word;
}
.cp-chat-bubble p,
.cp-chat-bubble ul,
.cp-chat-bubble ol {
    margin: 0 0 8px;
}
.cp-chat-bubble p:last-child,
.cp-chat-bubble ul:last-child,
.cp-chat-bubble ol:last-child {
    margin-bottom: 0;
}
.cp-chat-bubble ul,
.cp-chat-bubble ol {
    padding-left: 18px;
}
.cp-chat-bubble li {
    margin: 0 0 5px;
}
.cp-chat-bubble strong {
    font-weight: 700;
}
.cp-chat-message-user .cp-chat-bubble {
    background: var(--bb-purple);
    color: #fff;
    border-bottom-right-radius: 4px;
}
.cp-chat-message-assistant .cp-chat-bubble {
    background: rgba(255,255,255,0.06);
    color: var(--bb-green);
    border: 1px solid rgba(110,71,230,0.3);
    border-bottom-left-radius: 4px;
}
.cp-chat-message-assistant .cp-chat-bubble a { color: var(--bb-green); font-weight: 600; }

/* Typing indicator */
.cp-chat-typing {
    padding: 8px 16px 0;
    display: flex;
    align-items: center;
    gap: 4px;
    height: 28px;
    background: var(--bb-dark);
}
.cp-chat-typing span {
    width: 7px;
    height: 7px;
    background: var(--bb-purple);
    border-radius: 50%;
    animation: cp-typing 1.2s infinite;
    opacity: 0.5;
}
.cp-chat-typing span:nth-child(2) { animation-delay: 0.2s; }
.cp-chat-typing span:nth-child(3) { animation-delay: 0.4s; }
@keyframes cp-typing {
    0%, 80%, 100% { opacity: 0.3; transform: scale(0.8); }
    40%           { opacity: 1;   transform: scale(1); }
}

/* Ticket suggestion bar */
.cp-chat-ticket-bar {
    padding: 10px 16px;
    background: rgba(110,71,230,0.12);
    border-top: 1px solid rgba(110,71,230,0.25);
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
}
.cp-chat-ticket-bar-text { font-size: 12px; color: var(--bb-purple-light); flex: 1; }
.cp-chat-ticket-btn {
    background: var(--bb-purple);
    color: #fff;
    border: none;
    border-radius: 20px;
    padding: 6px 14px;
    font-size: 12px;
    font-weight: 700;
    cursor: pointer;
    white-space: nowrap;
    transition: background 0.15s, color 0.15s;
}
.cp-chat-ticket-btn:hover { background: var(--bb-green); color: var(--bb-dark); }

/* Staged file chips */
.cp-chat-attachments {
    padding: 8px 16px 0;
    background: var(--bb-dark);
}
.cp-chat-file-chips {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    margin-bottom: 4px;
}
.cp-chat-file-chip {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    background: rgba(110,71,230,0.15);
    border: 1px solid rgba(110,71,230,0.35);
    border-radius: 20px;
    padding: 3px 10px;
    font-size: 12px;
    color: var(--bb-purple-light);
    max-width: 200px;
}
.cp-chat-file-chip-name {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.cp-chat-file-chip-remove {
    background: none;
    border: none;
    cursor: pointer;
    color: rgba(110,71,230,0.5);
    font-size: 14px;
    line-height: 1;
    padding: 0 0 0 2px;
    flex-shrink: 0;
}
.cp-chat-file-chip-remove:hover { color: var(--bb-purple-light); }
.cp-chat-file-note {
    font-size: 10px;
    color: rgba(255,255,255,0.4);
    margin: 2px 0 6px;
}

/* Input area */
.cp-chat-input-area {
    display: flex;
    align-items: flex-end;
    gap: 8px;
    padding: 12px 16px;
    border-top: 1px solid rgba(110,71,230,0.25);
    background: rgba(255,255,255,0.03);
}
.cp-chat-input {
    flex: 1;
    border: 1px solid rgba(110,71,230,0.4);
    border-radius: 20px;
    padding: 8px 14px;
    font-size: 13px;
    font-family: inherit;
    resize: none;
    line-height: 1.4;
    outline: none;
    transition: border-color 0.15s;
    max-height: 120px;
    overflow-y: auto;
    background: rgba(255,255,255,0.06);
    color: #fff;
}
.cp-chat-input::placeholder { color: rgba(255,255,255,0.35); }
.cp-chat-input:focus { border-color: var(--bb-purple); }

.cp-chat-send-btn {
    width: 36px;
    height: 36px;
    background: var(--bb-purple);
    color: #fff;
    border: none;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    flex-shrink: 0;
    transition: background 0.15s, color 0.15s;
}
.cp-chat-send-btn:hover    { background: var(--bb-green); color: var(--bb-dark); }
.cp-chat-send-btn:disabled { opacity: 0.4; cursor: default; }

/* Attach button */
.cp-chat-attach-btn {
    width: 32px;
    height: 32px;
    background: none;
    border: 1px solid rgba(110,71,230,0.4);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    flex-shrink: 0;
    color: rgba(255,255,255,0.5);
    transition: border-color 0.15s, color 0.15s;
}
.cp-chat-attach-btn:hover { border-color: var(--bb-green); color: var(--bb-green); }

/* Disclaimer */
.cp-chat-disclaimer {
    font-size: 10px;
    color: rgba(255,255,255,0.3);
    text-align: center;
    padding: 0 16px 10px;
    margin: 0;
    background: transparent;
}

.cp-client-view-bar {
    align-items: center;
    background: #1D2137;
    border: 1px solid rgba(255, 255, 255, 0.12);
    border-radius: 14px;
    bottom: 18px;
    box-shadow: 0 12px 32px rgba(0, 0, 0, 0.22);
    color: #fff;
    display: flex;
    gap: 16px;
    justify-content: space-between;
    left: 50%;
    max-width: calc(100vw - 32px);
    padding: 12px 14px;
    position: fixed;
    transform: translateX(-50%);
    width: 720px;
    z-index: 99999;
}

.cp-client-view-bar strong {
    color: #1EE883;
    display: block;
    font-size: 12px;
    font-weight: 800;
    letter-spacing: 0;
    text-transform: uppercase;
}

.cp-client-view-bar span {
    color: rgba(255, 255, 255, 0.78);
    display: block;
    font-size: 13px;
    line-height: 1.4;
}

.cp-client-view-return {
    background: #6E47E6;
    border-radius: 999px;
    color: #fff;
    flex: 0 0 auto;
    font-size: 13px;
    font-weight: 800;
    padding: 9px 14px;
    text-decoration: none;
}

.cp-client-view-return:hover,
.cp-client-view-return:focus {
    background: #1EE883;
    color: #1D2137;
}

/* Mobile */
@media (max-width: 480px) {
    .cp-chat-widget { bottom: 16px; right: 16px; }
    .cp-chat-panel  { width: calc(100vw - 32px); bottom: 60px; }
    .cp-client-view-bar {
        align-items: stretch;
        flex-direction: column;
    }
    .cp-client-view-return {
        text-align: center;
    }
}